tag:blogger.com,1999:blog-2986095682094084392024-03-13T00:56:12.012+00:00River Canal RescueThe River Canal Rescue blog has been set up to provide you with the latest news about the UK's largest National Breakdown Service for the boating community.Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comBlogger97125tag:blogger.com,1999:blog-298609568209408439.post-36033191113293901652016-01-27T10:49:00.001+00:002016-01-27T10:49:12.243+00:00Preparing for a flood; tips from River Canal Rescue
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">Flooding was once
termed a ‘weather event’, but as it continues to occur with increasing regularity,
River Canal Rescue is advising how to safeguard boats and minimise the impact and
subsequent damage caused by a deluge.<o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">Managing director,
Stephanie Horton, comments: “Check ropes and build in some slack to accommodate
changes in water levels. Tight ropes can be a real hazard; if water levels rise
or fall they will cause the vessel to list, potentially putting the outlets
under water, resulting in water ingress. <o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">“Some mooring
locations can place a vessel in danger, particularly where water levels
fluctuate. Although it can be impossible to choose where to moor when a river
is in flood, it’s worth taking time to check the bank and identify what the
underwater bed is like. If there’s a steep fall or shallow bank, when the water
recedes, the boat will list. In addition, consider the flow of the water and
how it will affect the mooring – will it push or pull the boat and could it
cause problems with other mooring points? Several boats sunk in the recent
floods because they were subject to water level changes which left them at an
angle with outlets allowing water in.<o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">“Keep drain holes
clear by regularly cleaning them out; over time they can become blocked with
debris and corroded. If this happens, water may leak into the engine
compartment and the alternators and starter motors, affecting charging and starting.
If the bilge pump is manual, or the automatic pump fails due to a low running
battery (which happens when worked continuously), the engine room could fill
with water. <o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">“Ensure bilge pumps
are working and install an automatic float switch. All bilge pumps provide some
protection from water ingress but only ones with an automatic switch will
protect the vessel if you’re not around. Bilge pumps without an automatic
switch are reliant on the owner manually turning them on. Unfortunately, most
of the boat sinkings we attend are for vessels with manual pumps; had a switch
been present, I suspect in many cases, they would still be afloat.<o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">“Top up your battery.
If you’re leaving your vessel for any period of time, it’s vital the battery is
in a good condition with a good level of charge. If you have an automatic bilge
pump, its operation is reliant on the battery; most batteries with a good
charge can operate a pump for a week to 10 days. To charge the battery,
frequently run the engine for a minimum of one to two hours. It’s also worth
finding out how long your battery will last on continuous use so if there is
heavy rain, you can gauge how often to visit the boat.”<o:p></o:p></span></span></div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
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<span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">River Canal Rescue runs
a series of boat & engine maintenance and electrics courses at Alvechurch
Marina, near Birmingham, throughout the year, or its team can run courses
anywhere in the country,. To find out more visit </span></span><a href="http://www.rivercanalrescue.co.uk/courses/"><span style="background: white; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><span style="color: blue; font-family: Calibri;">http://www.rivercanalrescue.co.uk/courses/</span></span></a><span style="background: white; color: black; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;"><o:p></o:p></span></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-55928036815420959472016-01-13T16:13:00.001+00:002016-01-13T16:13:27.635+00:00Too much water sinks boats and closes canals<div style="-webkit-text-stroke-width: 0px; background-color: white; border: 0px currentColor; color: #575757; font-size-adjust: none; font-stretch: normal; font: 13px/20px "Open Sans", sans-serif; letter-spacing: normal; margin: 0px; outline: 0px; padding: 5px 0px 10px; text-align: left; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 1; word-spacing: 0px;">
<strong style="border: 0px currentColor; font-size: 13px; font-weight: bold; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Flooding doesn’t usually wash out canals, locks and bridges or sink & strand canal boats. Over flow weirs and lock by washes can normally manage to get even heavy downpours away.</strong></div>
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But December rainfall in parts of Northern England was two to three times the monthly average and falling on saturated ground over short periods the water rapidly flooded rivers across Cumbria, Lancashire and Yorkshire. Towns and villages were inundated, and where those rivers were navigable there has been some severe damage to them and their structures. Closures may be for several months where significant engineering repair works are needed.</div>
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Also many canal boats have<span class="Apple-converted-space"> </span><img alt="Stranded boat at Elland Wharf" class="alignright wp-image-2450" height="179" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_ellandwharf2e.jpg" style="border: 0px currentColor; float: right; font-size: 13px; margin: 0px 0px 5px 5px; outline: 0px; padding: 0px; vertical-align: baseline;" width="320" />been sunk, stranded ashore or damaged. River Canal Rescue River reports (8th January) that it’s been inundated with calls to help raise and refloat sunken craft and remove vessels that have been swept onto land or each other by unprecedented water levels and are now trapped. The breakdown and assistance firm is currently dealing with 20 cases and notifications are coming in on a daily basis from agencies and boat owners across the UK. The widespread damage to the canal and river networks in Yorkshire, Lancashire and Greater Manchester, particularly the Aire, Calder, Hebble and Rochdale canals, has resulted in a concentrated area of devastation spanning 20-30 miles.</div>
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RCR managing director Stephanie Horton and her rapid response teams have been on the road since 27 December looking out for stricken craft, where possible making them safe and if they can, notifying owners who may be unaware of their vessel’s fate. With speed the utmost priority, some craft have already been raised, pumped out, refloated using air bags and divers and taken to safety, others have more complex logistical needs, such as cranes and winches and approval for remedial works from the Highways Agency. For craft trapped in the woods, as below at Park Nook, there a requirement to liaise with tree surgeons.</div>
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<img alt="Boat in woods" class="alignright size-full wp-image-2448" height="223" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_parknook1e.jpg" style="border: 0px currentColor; float: right; font-size: 13px; margin: 0px 0px 5px 5px; outline: 0px; padding: 0px; vertical-align: baseline;" width="640" /></div>
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Broken locks bring with them water level issues and damaged bridges and roads present access issues. However, in the face of adversity, Steph and her team remain focused in endeavouring to clear the navigation channels as quickly as possible and help boat owners minimise their claims costs.</div>
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<em style="border: 0px currentColor; font-size: 13px; font-style: italic; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">The following reports and photos provided by River Canal Rescue.</em></div>
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<img alt="Sunken boats on the River Calder" class="alignnone size-full wp-image-2454" height="183" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_calder3.jpg" style="border: 0px currentColor; float: left; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;" width="650" /></div>
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Two boats on the River Calder (above) had been carried over locks, collided with bridges and sunk. Due to be refloated using divers and air bags Friday 8 Jan. One refloated, second boat had to be left after broken glass lead to an injury.</div>
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<img alt="Beached boats on the River Calder" class="alignnone size-full wp-image-2453" height="178" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_calderhebble4.jpg" style="border: 0px currentColor; float: left; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;" width="650" /></div>
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More stricken craft on the Calder & Hebble above, caught on camera while out assessing the damage. Vessels now on books but weight restriction on bridge hampering recovery.</div>
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<img alt="Capsized boat near Bingley Arms" class="alignnone size-full wp-image-2452" height="273" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_bingleyarms4.jpg" style="border: 0px currentColor; float: left; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;" width="640" /></div>
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Capsized boat at the Bingley Arms on the Calder & Hebble near Wakefield. Righted and refloated on 6 Jan.</div>
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<img alt="Stranded boat near Todmorden" class="alignnone size-full wp-image-2451" height="235" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_todmorden3.jpg" style="border: 0px currentColor; float: left; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;" width="640" /></div>
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‘Juno’ was lifted from its winter mooring near Todmorden lock onto the towpath. Cranes are being arranged to lift it back into the water, liaison with Highways Agency. The lift was booked for 9 Jan, but road into town has collapsed so recovery on hold.</div>
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<img alt="Capsized boat at Elland Wharf" class="alignnone size-full wp-image-2449" height="246" src="http://www.canaljunction.com/news/wp-content/uploads/2016/01/rcr_ellandwharf4e.jpg" style="border: 0px currentColor; float: left; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;" width="640" /></div>
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Numerous vessels are jammed in at Elland Wharf – these will have to be craned as there are weight restrictions on the bridges in the area (due to their flood damage). RCR is working with the Highways Agency and crane firms to resolve.</div>
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<em style="border: 0px currentColor; font-size: 13px; font-style: italic; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Thanks to<span class="Apple-converted-space"> </span><a href="http://www.rivercanalrescue.co.uk/" style="border: 0px currentColor; color: #0761ae; font-size: 13px; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;" target="_blank">River Canal Rescue<span class="Apple-converted-space"> </span></a>for this report and images.</em></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-84934900990200677982015-11-16T16:13:00.002+00:002015-11-16T16:13:44.180+00:00RCR Technical column – 12 days of Xmas
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<span style="font-family: Calibri;">We’re all aware of the 12 days of Christmas song, but rather
than buying your loved one a partridge in a pear tree, turtle doves, French
hens, calling birds, golden rings etc, we thought the following might be more useful.
Available from our website and other sources. </span></div>
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<span style="font-family: Calibri;">Day one – RCR membership.<span style="mso-spacerun: yes;">
</span>It’s amazing how many incidents are incurred by advocates of ‘it’ll
never happen to me’. We’re here to help 24/7, whether it’s a breakdown or an
emergency, and with annual membership starting at £55, it’s a small price to
pay for peace of mind when cruising.</span></div>
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<span style="font-family: Calibri;">Day two – a place on a RCR weekend boat and engine
maintenance course.<span style="mso-spacerun: yes;"> </span>Held at Alvechurch
Marina near Birmingham, the 12 hour course, split over two days, costs £100 and
is ideal for those who are keen to know more about the specification and
maintenance of marine diesel engines and boat systems. Electrics for boaters
courses are also available at £130.</span></div>
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<span style="font-family: Calibri;">Day three – a place on a RYA course.<span style="mso-spacerun: yes;"> </span>You wouldn’t drive a car without knowing the
rules and what to do, so why do set off on a boat without knowing the basics?
Royal Yachting Association approved courses are run across the UK at all levels
for the helmsman and crew covering personal safety, on-board communication,
boat handling basics, throwing a mooring line, locks and tunnels, lock
operations, collision avoidance, how to be a look-out, what to do in an
emergency, looking after the environment and introductory engine maintenance.<span style="mso-spacerun: yes;"> </span>The cost varies depending upon the number of
days, people and course taken</span></div>
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<span style="font-family: Calibri;">Day four - waterways maps and apps. Have the inland waterway
system at your fingertips. The Water-Way map and app is the essential boating
companion, containing everything you need for route planning and sat nav when
boating in GB. It details over a thousand points of interest and 100+ service
providers, from doctors, dentists and vets to pump-outs, diesel, gas and shops
– and everything in-between.<span style="mso-spacerun: yes;"> </span>Priced at
£93.60, you don’t need an internet connection to use it.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day five – an automatic bilge pump.<span style="mso-spacerun: yes;"> </span>The automatic version is <span style="mso-bidi-font-family: Arial;">far more reliable than a manual. <span style="mso-spacerun: yes;"> </span>It immediately responds to water ingress with
the float switch dictating when it should pump. Should a leak develop from
cooling system, hull or other source (or there’s a build up of rain water),
this will keep your vessel safe. Prices start at around £60.<span style="color: red;"> </span><o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;"><span style="mso-spacerun: yes;"> </span>Day six – a water
detek alarm. I<span style="mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">nternal water leaks, caused by loose or sheered domestic water pipes,
a hull breach, or failed shower pump, can be devastating. And water in the
engine compartment due to a loose weed hatch, leaking stern gland or
ineffective bilge pump can result in potential sinking or engine damage. This
compact alarm has a two metre sensor at its tip and is fitted with a watch
battery, lasting for a year and sounding for many hours. The detector
costs £15. </span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day seven – carbon monoxide detector. Carbon monoxide is
known as the silent killer, so it’s vital you’re able to detect these noxious
and often fatal, gases. An alarm with a seven year battery is available at
£27.21. <span style="mso-spacerun: yes;"> </span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day eight - a fuel locking cap. Prevent the theft of fuel
from your boat with this ingenious device. Brass and chrome versions are
available from £14.77 (black)</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day nine – an engine service kit. <span style="mso-spacerun: yes;"> </span>This box, containing a basic service kit has oil
and fuel filters, the correct oil, fuel treatment and essential mop-up mats. If
you need anything it can be added for an additional charge. Prices vary between
£35-55, depending upon your engine<span style="mso-spacerun: yes;"> </span><span style="color: red;"><o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day ten – mini tool kit. <span style="mso-spacerun: yes;"> </span>Always handy (you never know when you might
need them), this small kit is ideal for minor emergencies and easy to store and
access. Prices start from £15.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day eleven – a lock windlass.<span style="mso-spacerun: yes;"> </span>This L-shaped tool makes the job of winding
the canal lock paddle mechanism up and down so much easier.<span style="mso-spacerun: yes;"> </span>Even if you already have one, a back-up is
always useful as they can easily be left at a lock or dropped in the water. A
double-headed version is available at £9.10.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Day twelve – a year’s subscription to a magazine or
newspaper. <span style="mso-spacerun: yes;"> </span>Who doesn’t like a good read?
Whether it’s finding out more about your favourite pastime or just general
interest, we all benefit from additional knowledge.</span></div>
<span style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-GB; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">If none of these suggestions provide a source of
inspiration for that Christmas gift, you can always resort back to the ’12 days
of Christmas’. The swans and geese however, might be easier to find than the
maids-a-milking, ladies dancing, lords-a-leaping, pipers piping and drummers
drumming.<span style="mso-spacerun: yes;"> </span>Merry Christmas to all from River
Canal Rescue .</span>Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-30447603023131308902015-10-14T12:18:00.000+01:002015-10-14T12:18:30.783+01:00Winterising Tips
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">How to winterise your narrowboat<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">With winters getting colder and sub-zero
temperatures becoming more common, River Canal Rescue has put together some
tips on how to winterise your narrowboat and so avoid costly repair bills. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Cooling systems<o:p></o:p></span></b></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">Just like vehicles, any ‘closed loop’ cooling
system needs to have anti-freeze added and replaced (per manufacturer’s
guidelines). <span style="mso-spacerun: yes;"> </span>Not only will this minimise
the risk of splits or fractures associated with freezing water, it will improve
the engine’s cooling efficiency and minimise corrosion risk to the engine.<o:p></o:p></span></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">Where raw water (drawn from the river)
cooling systems are in place, drain down by briefly running the engine when out
of the water to ensure the system is empty.<span style="mso-spacerun: yes;">
</span>If afloat, the quickest and simplest solution is to ‘shut off’ the inlet
valve (seacock) and drain as much water from the system as possible. <o:p></o:p></span></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">Where no drain plug is available, disconnect
a hose, drain the water from the system and leave disconnected.<span style="mso-spacerun: yes;"> </span>Although this will not empty the system completely,
it will allow for expansion should the water freeze and reduce the risk of
ruptured pipes. It’s also worth insulating any accessible tight bends as this
is where fluid will collect even after draining. Once you’re ready to start
cruising again, reconnect any pipes, refill the system and open the seacock.<o:p></o:p></span></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">If the engine’s winterised or seacock’s
closed, clearly mark the engine and its controls; it should prevent accidental
operation.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">General checks<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Check lockers, cockpit and other areas to ensure
all drain holes and plugs are clear of debris, leaves, dirt etc. These areas
block easily and in heavy or prolonged rain, can cause a vessel to take on
water causing corrosion where the water’s left sitting or even worse, sinking.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">Always
test the bilge pump and if possible, invest in an automatic one – it’s far more
reliable than a manual. Many of the sunken vessels attended over the summer
would still be afloat if they had an automatic pump fitted. An automatic bilge
pump immediately responds to water ingress with the float switch dictating when
it should pump. Should a leak develop from cooling system, hull or other source
(or there’s a build up of rain water), this will keep your vessel safe. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Regular checks to ensure batteries are
charged are vital. Test the battery charge levels before leaving the boat and when
you return or before a long journey. Heavy rainfall, leaking stern glands and
issues with weed hatches can result in water ingress that quickly fills the
boat and causes it to sink. If batteries go flat at a critical point it can be
devastating. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Grease the stern tube before leaving the boat,
this will prevent water ingress.<span style="mso-spacerun: yes;"> </span>Although
most stern glands leak once the propeller turns, the grease acts like a seal
whilst not in use. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Water in a boat will cause it to be lower in
the water, placing outlets such as those for a shower, sink or air vent, nearer
to the water level (leading to catastrophic results!).<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Ensure boat mooring pins and ropes are secure,
yet slack enough to deal with the normal rise or fall of water levels. Where
possible attach a long rope to a tree or higher ground, so that if flooding
occurs, or the boat becomes loose in high winds, the additional rope could
provide a much-needed safety line.<span style="mso-spacerun: yes;"> </span>In
extreme weather or prolonged rainfall, visit the boat regularly to adjust
mooring ropes and check bilge pumps and batteries are coping with the
situation.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">It’s also a good idea to run the engine for
an hour every time you visit as this pushes oil around the engine and prevents
rusting, plus it tops up the battery if left running long enough (beware of
doing this if you’ve drained the cooling system!).<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Spray terminals with a silicone-free
lubricant and grease all available grease points on the engine and drive, plus
electrical connectors. Also lubricate linkages and gear/throttle slides, this
will prevent rusting/corrosion and give these components a longer life.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Generators<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">If not in use, store in a gas-tight locker –
the same regulations as Liquid Petroleum Gas (LPG) apply.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Water and heating<o:p></o:p></span></b></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">Freezing temperatures can cause split or
fractured pipes which, if left over a gradual period, can lead to complete or
partial flooding. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Drain down the water system (including
drinking water and cistern) and leave taps in the open position.<span style="mso-spacerun: yes;"> </span>Most water heaters have a screw plug at their
base and can accommodate an old-fashioned cycle pump which makes the emptying
of water that much quicker.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Taps should be left open because if any water
is left in the system and it freezes, the pressure on the pipes will be less
due to air coming out of the taps.<o:p></o:p></span></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">An unnoticed pipe split and flooding will
almost certainly lead to sinking which may not be covered by insurers (not all
cover frost damage and a gradual incursion of water may not be classed as accidental).
If covered, insurance policies normally insist ‘machinery is winterised
according to manufacturers’ recommendations’.<span style="mso-spacerun: yes;">
</span>If not available, the advice of a qualified engineer should be sought.<span style="mso-spacerun: yes;"> </span>Taking no precautions is asking for trouble.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Lag your hot and cold pipes and top up
anti-freeze in keel cooling and other sealed heating systems (such as radiators
connected to the boiler).<span style="mso-spacerun: yes;"> </span>This point is
repeated because it’s the single most important thing to do, whether your
narrowboat is being used over the winter period or not.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Protecting possessions<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Remove or put out of site any alcohol, valuable
and electrical items.<span style="mso-spacerun: yes;"> </span>If you have a
secure mooring this might not be such an issue, but if in doubt, take it out.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Invest in decent locks, your insurance policy
requires this and it’s more likely to deter thieves. Ensure all windows and
access points are firmly closed and locked before leaving the vessel and visit
regularly.<span style="mso-spacerun: yes;"> </span>Prevent the theft of external
items, such as mushroom vents, solar panels and chimneys, by fixing with extra-strength
sealant and invest in security shear nuts.<span style="mso-spacerun: yes;">
</span>Ask neighbouring boats to call if they have any concerns.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Diesel treatment<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">Excessive
water in the tank can lead to water feeding through the fuel system (RCR regularly
removes large quantities of water from fuel tanks in the early cruising season).
To prevent this; <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">Regularly
check your filler cap seal and replace if worn, cracked or damaged. The cap
sits lower than the deck so if it’s been raining wipe away excess water before
opening the cap. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">Either
leave the tank empty during winterisation and remove any water on your return
or leave the tank full and treated*.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">*Fuel
treatments remove water and deal with contamination such as diesel bug - where enzymes,
bacteria etc live off the water in diesel and affect the diesel properties.<span style="mso-spacerun: yes;"> </span>Inactive boats are more at risk of growth
developing in the fuel tanks so treat with Marine 16 Diesel Fuel Complete.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="font-family: "Arial","sans-serif";">Freezing weather & ice<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">If
the boat’s encased in ice and you’re worried about the effects on the hull take
care…breaking the ice can result in more damage than simply leaving it. The
only time the ice should be broken is if you need to move, and this should be
only undertaken with caution.<span style="mso-spacerun: yes;"> </span>The stress
on the hull from a large surface area of ice is huge and at a minimum will<span style="mso-spacerun: yes;"> </span>cause damage to the blacking.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Don’t forget to de-winterise<o:p></o:p></span></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Having gone through the winterisation process,
it’s important to do the reverse when the warmer weather arrives.<span style="mso-spacerun: yes;"> </span>This means closing the taps, replacing the
plug in the water heater and switching the water pump on.<o:p></o:p></span></div>
<br />
<div style="background: white; line-height: 115%; margin: 0cm 0cm 16.1pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 115%; mso-themecolor: text1;">Prior to cruising, run your engines up to ‘running’
temperature (if a gauge is available onboard) or for approximately 1/2 hr.<span style="mso-spacerun: yes;"> </span>Check every inch of the cooling system for
leaks or escaping steam and if something is found, immediately call-out a
qualified engineer.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">For domestic water supplies; once the water
pump is back on, open and run water through each tap.<span style="mso-spacerun: yes;"> </span>Start with those closest to the pump and work
through to the one furthest away – this’ll push any air locks through the
system.<span style="mso-spacerun: yes;"> </span>Drain any water in the tank out
and refill with fresh drinking water.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Remember servicing, including the engine, LPG
and electrical systems, plus fire extinguishers and escape hatches.<span style="mso-spacerun: yes;"> </span>Everything should pass Boat Safety Scheme
scrutiny.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Although no action is needed for gas pipes at
the start of the winter, it’s a good idea to paint connections with 50% soap
liquid and 50% water using a small artist’s brush – this will show up any minor
gas leaks at the joints.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="color: black; font-family: "Arial","sans-serif"; mso-themecolor: text1;">Before you run the engine, check water trap
filters and remove any excess water.<span style="mso-spacerun: yes;"> </span>If
water is present or there are signs of diesel bug (black dust or jelly), dip
the tank to identify the severity of the issue and then treat with a fuel
treatment or have the fuel polished accordingly.</span><span style="font-family: "Arial","sans-serif";"> <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">The
easiest way to check for water in the tank is to use a clear plastic hose.<span style="mso-spacerun: yes;"> </span>Drop it into the tank (being careful not to
disturb the fuel) and when you feel the bottom, place your thumb over the end
to seal it and withdraw the hose. This should provide you with a sample of the
tank (plus an indication of any diesel bug contamination) and show the amount
of water present.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";">River
Canal Rescue runs boat and engine maintenance courses throughout the year, to
find out more visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Arial","sans-serif";"><span style="color: blue;">www.rivercanalrescue.co.uk</span></span></a><span style="font-family: "Arial","sans-serif";"> email </span><a href="mailto:enquiries@rivercanalrescue.co.uk"><span style="font-family: "Arial","sans-serif";"><span style="color: blue;">enquiries@rivercanalrescue.co.uk</span></span></a><span style="font-family: "Arial","sans-serif";"> or call 01785 785680.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: "Arial","sans-serif";"><o:p><span style="font-family: Times New Roman;"> </span></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="color: #1f497d; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><o:p> </o:p></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-29861260856086475272015-07-21T15:32:00.002+01:002015-07-21T15:32:27.068+01:00Summer maintenance tips
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">If call-outs recorded last year during the summer months are
anything to go by – 140 per week - River Canal Rescue predicts a busy season
ahead. By the end of June, monthly call-outs already topped 500 and the first
week in July had RCR’s engineers working flat out.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Call-out logs show fuel problems, alternators, electrical
issues, batteries and cables are causing the most problems for boaters,
followed by cooling systems, gear boxes, starters and fouled propellers.<span style="mso-spacerun: yes;"> </span>To help reduce call-out numbers, RCR Managing
Director, Stephanie Horton, offers the following tips: </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Fuel problems – these are mainly caused by diesel bug and
contaminated water. Diesel bug is an enzyme that lives off water in the diesel.
It either appears as black dust or soot (mildest form) or a black slime or
jelly (at its worst). Once in the system it clogs the engine’s fuel arteries
and stops the engine working. Mild cases will response to a fluid ‘Marine 16’.
It prevents bacterial growth and kills anything that may be forming in the tank
so is also a good preventative measure. More severe cases will require a diesel
bug shock treatment. Blocked filters and fuel contamination due to dirt and
debris getting into the fuel system are also culprits. Avoid this with regular
checking and servicing. Some marinas offer fuel polishing which cleans the fuel
without having to treat or dispose of the contaminated fuel.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Starter motors and alternators – alternators operate in a
damp, hot environment which is not good for any electrical product. The damp
winter resulted in a lot of water left sitting around these components and if
your bilges are full of oil and water when the engine is running, it will be
thrown over the engine, hitting the electrical components.<span style="mso-spacerun: yes;"> </span>If left for a long period of time, rust can
also develop and affect their operation, so check the bilges and run your
engine as frequently as you can.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Electrical issues – these are mainly caused by a lack of
attention to connections. Check for corrosion, any wires coming away, loose
connections or disconnected wires before starting a journey and use a water
resistant spray or petroleum jelly to stop damp getting into isolators and
block connectors.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Batteries – make sure you have the right battery linked to
your starter system. A cranking battery delivers a high output quickly while a
leisure battery delivers a lower continuous output, but needs to be charged
regularly to maintain capacity. If in a good condition, each battery in your
bank generally requires two to three hours charging to get back to full
performance once fully discharged.<span style="mso-spacerun: yes;"> </span>Each
battery cell can affect the whole battery bank so to prevent deterioration,
regularly check and top up the water levels in the cells using de-ionised
water. If one cell’s water level drops to below 50% it will bring the battery
bank capacity down to the same level, irrespective of how good the other
batteries are. Never mix batteries and always replace a whole bank of old ones
with new ones.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Cables – this is primarily due to their exposure to the
elements as most of the cable terminus is set outside. If not used regularly,
cables will rust so to prevent this, grease the end of the cable, particularly
if leaving the boat for a long period of time, and when you do set off, check
for any roughness or stiffness. If fitting new ones, keep any cable bends to a
minimum as these are the areas likely to suffer high stress and so may fail in
the future.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Cooling systems – overheating problems are usually caused
by an air lock in the system. To identify this, feel the top and bottom of the
swim tank – if everything is fine there should be a difference in temperature –
if there isn’t, find and unscrew the bolt that sits on top of the swim tank.
This will release the air locked in the system. Overheating can also be caused
by a coolant hose rupturing, a water pump failing, a fan belt shredding or at
its worst, a head gasket failing.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Gear box and drive plates – general wear and tear is the
main call-out reason so regularly service the gear box. If you hit an
underwater object the drive plate is usually the first victim. If you damage
the drive plate however, it’s unlikely you’ve damaged the gear box. </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Fouled propellers - loss of propulsion is commonly caused
by the prop being covered in debris such as weed or leaves.<span style="mso-spacerun: yes;"> </span>By putting the engine into reverse you should
be able to clear it.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">To find out more about River Canal Rescue, search for the
firm on <span style="color: black; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Facebook, </span>visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="color: blue; font-family: Calibri;">www.rivercanalrescue.co.uk</span></a><span style="font-family: Calibri;">
or call <span style="mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB; mso-hansi-font-family: Calibri;">01785 785680.<o:p></o:p></span></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-67590446754774541302015-07-21T15:30:00.000+01:002015-07-21T15:30:06.744+01:00River Canal Rescue wins Customer Service Award
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<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Breakdown and emergency assistance firm River Canal Rescue
has won the Customer Services accolade at this year’s Express & Star
business awards. The event, held at Wolverhampton racecourse on 11 June and run
by the local paper, recognises outstanding businesses based in the ‘black
country’ and south Staffordshire.<span style="mso-spacerun: yes;"> </span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">More than 120 companies entered 12 categories in the hope of
picking up an award; these were then whittled down to 37 finalists. River Canal
Rescue scooped the Customer Service gong after impressing judges by repeatedly
achieving ‘very good’ or ‘excellent’ ratings during its 4,000 plus call-outs
last year, peaking at an average of 140 per week in the summer.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Judges, councillor and deputy council leader Peter Bilson,
Express and Star editor Keith Harrison and Wolverhampton City Council managing
director Keith Ireland, congratulated RCR and the other shortlisted finalists
on their unrivalled levels of customer service, which they said ‘demonstrated a
desire to put customers’ needs as the very heart of their decision-making’. </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">RCR’s initial submission detailed its customer service
policy - ‘to go above and beyond the call of duty’, service standards - with
customers within four hours, update on ETA within 45 minutes and courtesy call
following call-out within 24 hours, customer service ratings – ‘very good’ or
‘excellent’ near on 90% more for every month in 2014, including 100% in three, staff
training/well-being initiatives – appraisals, mentoring, progression plans,
courses, competitions, training and ‘time-out’ days, employee loans/team events
and IT innovation – a web-based database, waterway mapping system and cloud
computing.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">During the judging process, managing director Stephanie
Horton hosted an onsite visit, gave a presentation and undertook a Q & A
session. She comments: “We’re all so thrilled; this is a team effort and the
Award is recognition of the all the hard work we put in over the year – and
every year – to ensure boaters are moving again as soon as possible with the
minimum of disruption and cost. We’re very proud of our customer service
ratings and will continue to endeavour to improve them.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">The event was compered by Midlands Today tv presenter Nick
Owen who described the finalists as the ‘cream of the crop’. This year, River
Canal Rescue has been shortlisted and ‘highly commended’ for its customer
service and skills development in<span style="mso-spacerun: yes;"> </span>the
Birmingham Chamber of Commerce Awards and ‘commended’ in the Staffordshire
Business Awards.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">To find out more, <span style="color: black; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">search for River Canal Rescue on
Facebook or </span>visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="color: blue; font-family: Calibri;">www.rivercanalrescue.co.uk</span></a><span style="font-family: Calibri;">
</span></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-41895067566451572962015-06-22T12:25:00.003+01:002015-06-22T12:25:55.072+01:00River Canal Rescue frees boat trapped on Trent & Mersey Canal
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">River Canal Rescue is getting a reputation as THE company to
call to raise submerged boats trapped in locks. On 11 June the emergency
assistance firm was contacted by the Canal and River Trust to raise a sunken
boat stuck in lock 53 of the Trent & Mersey canal.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">The call was logged late afternoon and with a CRT decision
to close this part of the canal until the rescue was completed, time was of the
essence for RCR’s team.<span style="mso-spacerun: yes;"> </span>By 9am the
following day, engineers were on the case and three hours later the vessel was
raised and the lock and canal was open for business.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">RCR managing director Stephanie Horton explains: “While in
the filling lock, a boater realised his rudder was stuck in the lock gates. By
the time he got his friend’s attention, who was operating the lock, it had
filled and completely submerged the 55ft, 6ft 10” craft.<span style="mso-spacerun: yes;"> </span>The CRT’s decision to close the lock and
manage public access was greatly appreciated; it ensured the area was secure
and safe for us to work. As the boater is an engineer, he is sorting out his
engine and remedial internal work.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“This is a classic example of our ethos in action which is
to get boaters moving as soon as possible with minimum disruption and cost and
to keep the navigation clear, reducing the likelihood of further incidents.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">In November last year, RCR took two hours to raise a boat that
was stuck in lock 10 of the Kennet & Avon canal; contractors spent two
weeks on the task.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">To find out more about River Canal Rescue and its call-outs
search for the firm on <span style="color: black; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Facebook or </span>visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="color: blue; font-family: Calibri;">www.rivercanalrescue.co.uk</span></a><span style="font-family: Calibri;"> </span></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-40962132259973659462015-06-22T11:37:00.000+01:002015-06-22T15:40:12.433+01:00River Canal Rescue warns of Ribble Link dangers <br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">River Canal Rescue is warning boaters of the dangers of
navigating the Ribble Link following call-outs to free grounded or trapped vessels.
<span style="mso-spacerun: yes;"> </span>Recent rescues include a boat perched precariously
on five metal boulders on the bend at Savick Brook in Preston and a craft stuck
high above the banks of the River Ribble at the entrance to Savick Brook and
the Ribble Link (following travel from the Rufford Arm). </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">RCR managing director Stephanie Horton comments: “The
grounding of a boat on the metal boulders was reported by CRT staff who asked
us to attend and advise on the situation. The customers later explained that while
travelling down the Ribble Link they ran out of water which they believed was due
to a leaking lock gate. This delayed their progress which meant as they got to
the Savick entrance the tide was already running. </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Due to the height of the water they were unable to pass
under the bridge to travel down Savick Brook and the water pushed them back
towards the bank. They took emergency action and tied their boat to a tree.
Unbeknown to them – due to damaged marker poles – they were resting on bollards
for the bend; something which only became apparent when the tide started to
recede.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">“Our emergency crew attended at 6pm and advised the owners
to leave the boat for their safety. Having secured the vessel, our engineers
returned at 10.30pm to keep watch and wait for high tide at 2am. This refloated
the bow and extra manpower was used to release the stern as the tide was not
high enough. The vessel was moved and moored for the night on the lower pontoon
for the lock. We recommended a lift out and inspection for hull damage as soon
as possible.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">A second rescue involved customers being mislead by the high
tide which covered the bank. As they travelled across it they became grounded
leaving the craft literally ‘high and dry’. The boat was at risk of tipping and
unlikely to be refloated at high tide, due to the height of the bank it was grounded
upon. </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Steph continues: “Using a tractor and one of our rescue
vehicles we manoeuvred the boat off the bank and onto the mud so it could be
refloated with the midnight high tide. We then arranged with the RNLI to escort
it up the Ribble Link, ensuring it arrived safely at the lock. While in many
cases rescues cannot be avoided, you can reduce the risk of an incident on this
journey by taking the following precautions; <span style="mso-spacerun: yes;"> </span>on preparing to enter Savick Brook from the
Ribble, always line yourself up before entering , according to which way the
tide is running. This will vary, but never cut the corner or try to swing in to
it. On entry from the Lancaster Canal, if the water is low or there are any
concerns, call CRT and ask them to confirm you’re ok to continue. If you are
worried, moor up and wait for the next crossing. This is too dangerous a route
to take chances on - both boats were extremely lucky to come out of these
incidents unscathed.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">The CRT advises permission should be sought before
undertaking the journey and asks boaters to check with the sea lock to confirm
travel up Savick Brook is allowed.<span style="mso-spacerun: yes;"> </span>It
also suggests a mobile is left on and within hearing range.</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<o:p><span style="font-family: Calibri;"> </span></o:p></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Steph concludes: “Boaters often describe their crossing as
an ‘exciting challenge’ however those who recently had to call upon us to free
them from groundings are likely to have other adjectives for their experience.”</span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">In its 2015 Guidance Notes the Canal and River Trust says
there are strong tidal flows on the Ribble Link and asks boaters not to cut
corners, particularly on the western side of the Savick Brook entrance where
there are sandbanks. It advises there are areas of shallow water over marshland
hiding submerged walls and suggests boaters keep within the markers and adopt a
central position in the estuary. </span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">To find out more about River Canal Rescue and its call-outs
search for the firm on <span style="color: black; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Facebook or </span>visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="color: blue; font-family: Calibri;">www.rivercanalrescue.co.uk</span></a><span style="font-family: Calibri;"> </span></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-30353347836639724212015-03-17T16:45:00.000+00:002015-03-17T16:45:02.602+00:00Bilge Pump Maintence<div align="center" class="MsoNormal" style="text-align: center;">
<br /></div>
<div class="MsoNormal">
The bilge pump is a crucial part of your engine room
equipment, yet its importance is regularly underestimated. It is usually the first indicator if you are
taking on water and the last line of defense when things go horribly wrong.</div>
<div class="MsoNormal">
</div>
<div class="MsoNormal">
You would therefore expect it to be the best-maintained
piece of equipment on the vessel, however it’s common to find boats with no
bilge pump at all or a faulty or inadequately-fitted pump.</div>
<div class="MsoNormal">
River Canal Rescue advises, where possible, to fit a large
GPH pump in the engine room, and for added safety fit one in the domestic
compartment too. Ensure it has an
automatic function so will protect when you’re not present. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Maintenance is easy and takes five minutes maximum. The most
important part of bilge pump maintenance is making sure the area around and
under where it sits is clear of debris and pollutants (grease). </div>
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<br /></div>
<div class="MsoNormal">
Undertake a regular test to ensure it’s working; switch the
pump on manually and then trigger the automatic switch (if you have one) by
pouring water into the bilge area. If the test fails you may need to: turn the
pump upside down, lift the float to trip the switch or give the pump a tap in
case some debris is trapped. </div>
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<br /></div>
<br />
<div class="MsoNormal">
A large percentage of boats sink due to failed or inadequate
bilge pumps – ignoring their maintenance is at your peril. By completing this task once a month, you may
save yourself from a future disaster.<a href="https://www.blogger.com/null" name="_GoBack"></a></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-55459670673634851282015-03-13T16:06:00.000+00:002015-03-13T16:06:30.294+00:00Great Expectations ... <div class="MsoNormal">
Since its launch in January 2001 and up until September 2014,
breakdown and assistance firm River Canal Rescue has come to the aid of over 26,000
inland waterways users.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Prior to its formation, those in need of assistance would
have had to rely on marinas, boat yards, local suppliers and ‘DIY mechanics’, who
often claimed to have more knowledge than they did, or simply try to identify and
resolve the problem themselves in order to continue with their journey. </div>
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Whilst many boat owners still prefer this option, around 20%
opt for RCR membership. </div>
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<br /></div>
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RCR’s ethos is to provide peace of mind for callers who, no
matter what or where their situation, receive help from engineers with unrivalled
breakdown repair knowledge and experience.
</div>
<div class="MsoNormal">
Over the years, customer demand has prompted the firm to extend
its breakdown and assistance service to include Replacement Parts Cover,
courses, an online chandlery and servicing.
A separate division, Canal Contracting, launched in 2013 providing
services that fall outside the remit of membership cover, such as domestic
plumbing, electrical work and maintenance.</div>
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<br /></div>
<div class="MsoNormal">
With engineers and support staff endeavoring to provide
outstanding service, the firm has built an enviable reputation, particularly
for fairness and cost effectiveness. This
however, says Managing Director Stephanie Horton, can lead to confusion over
what is and isn’t covered by membership fees.</div>
<div class="MsoNormal">
In order to avoid further misunderstandings and address any
misconceptions, Stephanie is keen to outline areas where customers are often unclear
– leading to great expectations;</div>
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<br /></div>
<div class="MsoNormal">
<b><i>All parts are covered under Replacement Parts Cover.</i> </b> Parts not listed in the membership book such
as fan belts and filters are not covered.
Similarly, if a leak is caused through wear and tear or a part fails due
to water ingress, it is classed as a gradual decline and not ‘sudden unforeseen
failure’, which is covered.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Bilge pumps and tunnel lights are covered.</i> </b> These do not affect the engine operation and
therefore are not classed as a breakdown.
We’re happy to assist, but this would be a chargeable visit.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>I’m covered if I have an accident, hit something underwater or sink.</i></b>
Accidental damage due to a third-party, underwater obstruction or hitting
something is not covered by membership.
It is not a breakdown and should be covered by your insurance policy. RCR is usually the first on site and will
always try to assist and advise (our Canal Contracting team works with all major
insurance companies to make the claims and repair process as easy as possible).<b><i><o:p></o:p></i></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Everything on the boat’s covered.</i></b><i> </i>Membership doesn’t cover
anything outside the engine and propulsion system. If the fridge stops working, the lights fail,
the shower fails to flow or the domestic water pump won’t turn off, Canal
Contracting can assist, but there will be a charge.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Can you change my domestic batteries?</i></b> It isn’t covered under
your RCR membership, but we can help, via Canal Contracting. <i><o:p></o:p></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>All labour costs are covered.</i></b>
RCR covers up to two hours to attend and rectify a breakdown, additional
time or return visits are chargeable along with parts unless the repair is
covered by Replacement Parts Cover.
Eighty five per cent of all callouts are fixable within the two hours
labour period. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>I’m covered for a tow back to my home mooring.</i></b><i> </i>We offer two hours towing when a vessel
cannot be repaired in-situ, taking it to a safe haven such as a mooring, marina
or boatyard. Towing takes time and in
80% of cases we’re able to use an outboard motor to move the vessel. If the owner wishes to go further afield,
going beyond the two hour towing time, charges will be made. And where a tug is used, the boat owner can
be liable for the cost of the tug’s return journey.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Why does a diagnosis take time?</i></b> As there are a number of
potential causes to every problem we have to identify it through a process of
elimination. It’s always best to start
with the simplest and least costly element and then work through the system. Sometimes there can be a whole host of issues
which are only identified once one has been solved.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>RCR should carry engine spares.</i></b> There are over 600 different
engines on our system and although most craft have the same base engine, the
majority will have different marinised parts and different installations/modifications
making it impossible to carry all without a HGV. We carry the majority of common parts and
have access to national distributors, but they tend to be contactable between 9
and 5 – so not always immediately available when an emergency arises.<span style="color: red;"> <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="color: red;"><br /></span></div>
<div class="MsoNormal">
<b><i>Parts should be available the same day.</i></b> The majority of Replacement
Parts claims are completed the same/following day. However where parts are not easily available,
we endeavour to deliver and fit them as soon as possible. If parts are obsolete or a custom
installation we have to source alternatives and modify them which can take time.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>You’ll have the right parts when you arrive.</i></b><i> </i>Although we hold engine details for a
vessel often we find the engine we’re asked to help with is different to the
information we hold or the parts are standard but modified. During servicing we try to ensure the right
parts are carried by the engineers, but if this isn’t the case, we’ll endeavour
to rectify as soon as possible.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Why aren’t I receiving several daily updates re; when the engineer’s
returning?</i></b> Staff dedicated to providing this service are likely to be
communicating with several boaters at the same time. In order to avoid staff making calls where
they don’t have any real information to give - which can be irritating for the
customer - we’d rather wait and call when there’s something tangible to share.
Before we make that call we’re liaising with parts suppliers, engineers, and
couriers.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Whilst you’re here can you sort out this additional problem on my boat?</i>
</b> Our engineers will always try to
assist, but with other jobs to attend to they often have to concentrate on the
most pressing matter that is covered by your RCR membership.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Why can’t an engineer visit in the middle of the night?</i></b> Engineers are on standby for emergencies - ie
when a boat or person is in danger.
Health and safety guidelines restrict call-outs if the boat isn’t easily
accessible and the breakdown isn’t urgent.
For example, we’d ask a person calling for help with a flat battery to
wait until the morning, as the boat would have to run its engine for four hours
to recharge its battery and failing light makes it very difficult to check
electrical issues. Asking an engineer to
take risks late at night on unlit slippery towpaths can only be justified in a
real emergency.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><i>Before joining RCR we used to spend so much on engine maintenance but
now there’s no need to service or maintain our vessel.</i> </b> Regular engine servicing and boat maintenance
is not only good practise, it’s a condition of membership. RCR cover is for emergencies and not boat
maintenance.</div>
<div class="MsoNormal">
Stephanie continues: “We’d love to be able to provide the
additional services required by our members free of charge, but as a business
this wouldn’t be feasible. Keeping costs
as competitive as possible and exceeding customer expectations is very
important to us, but so too is managing expectations and hence why the
scenarios are listed.”</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
To find out more about RCR visit <a href="http://www.rivercanalrescue.co.uk/">www.rivercanalrescue.co.uk</a></div>
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Ends</div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-65491764942624306152014-11-15T11:01:00.001+00:002014-11-20T22:32:27.762+00:00RCR raise vessel that has been stranded in lock for 2 weeks<br />
<div class="MsoNormal">
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">After two weeks of being stranded in lock
10 of the Kennet & Avon canal, nb Langton was raised in a two-hour refloat
by River Canal Rescue on Friday 14 November, 24 hours after the emergency
assistance firm was called in to help. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">On the day of its call-out, RCR sent a
team to assess the boat and submitted documentation to the Canal & River
Trust’s third-party works engineers to secure approval for the recovery. Both parties worked into the evening to
ensure all health & safety issues were addressed and a refloat could take
place the next day. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Despite earlier recommendations to use
lifting equipment or heavy plant- solutions, RCR was confident the recovery
could be made with manpower, ropes and pumps.
</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">As the vessel was caught on the cill and
lying at an angle, it was secured and stabilised prior to raising the lock’s
water levels. The rescue team entered
the lock, sealed all water entry points and used tarpaulins to cover or ‘bag’
the front of the boat. They also cleared
the environmental spillage so the lock could be used as soon as they finished.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Having pumped out the water in the boat,
the lock was re-filled under the watchful eye of RCR’s Rescue Co-ordinator,
Trevor Forman, and the lock keeper to ensure water was at the correct flow for
a steady refloat. Once recovered,
Langton was moored in the lock for checking and any remaining water
removed. It was then butted to another
boat and taken to a nearby base by its owners.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Trevor comments: “We used ropes to
restrict movement without any undue stress on bollards and the natural water
movement in the lock to support the refloat.
This was a ‘text book’ rescue – we were four hours on site with a
two-hour recovery – which proves with the right experience and expertise
refloats can be achieved quickly and without too much disruption to the
navigation system. There were planned
closures for this area of the K & A, so the incident affected very few
boaters.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Carl Cowlishaw, Anglo Welsh Operations
Manager, concludes: “We can’t praise RCR enough – we were very impressed with
their work and although we hope not to have to use them again, we wouldn’t
hesitate in doing so.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">To find out more about River Canal Rescue
visit </span><span style="color: blue; font-size: 11.0pt;"><a href="http://www.rivercanalrescue.co.uk/">www.rivercanalrescue.co.uk</a></span><span style="font-size: 11pt;"> or phone 01785 785680.</span><o:p></o:p></div>
<br />
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<span style="font-size: 11pt;">Ends</span><o:p></o:p></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-15750186031584560432014-11-15T10:57:00.000+00:002014-11-15T10:57:38.216+00:00River Canal Rescue fire update<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Following the fire at Staffordshire-based
SP Fireworks on Thursday 30 October, River Canal Rescue is currently working
from a temporary office. Emergency and
general enquiry lines are operational but on divert to mobiles - the main
switchboard number is 01785 785680.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">All mail is being re-directed to the new
location so correspondence can continue to be posted to RCR at 10 Tilcon
Avenue, Baswich, Stafford ST18 0YJ or Freepost NAT 11249, Stafford,
Staffordshire ST17 0BR.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Despite the stores and offices being
gutted, Managing Director Stephanie Horton is confident the breakdown and
assistance firm will be up and running by spring - in time for the start of the
boating season. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">She comments: “The fire wiped out stock
we’d built up since 2000– refurbished items and pieces of equipment which are
no longer produced. However, we’ve
started ordering base levels of stock so we can tick over and once we move into
more permanent premises, we’ll be able to build upon these. We would
welcome donations of any parts that need refurbishing to help us build the
essential stocks needed to support our customers. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“Thankfully, essential stock, such as fan
belts, filters and general breakdown parts was held in our eastern and southern
stores and our engineers have a supply of fan belts, filters etc on their vans,
so we can still supply these items very quickly. Certain replacement parts are likely to take
two to three days longer than usual as we are reliant on third-party suppliers,
but we will endeavour to provide an uninterrupted service where we can.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Stephanie concludes: “Although these are
difficult times, we have contingency plans in place and a fantastic team to
ensure the business continues running.
This coupled with the goodwill of the boating community gives me
confidence for the future and I thank everyone for their messages of support.”</span><o:p></o:p></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">The team will not return to its original
location as the area is being bull-dozed.
Stephanie is therefore keen to hear from anyone who has a canal-side
property in the Staffordshire area to rent. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;"><br /></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-46216476218097707032014-09-26T14:07:00.002+01:002014-09-26T14:07:17.528+01:00River Canal Rescue picks up the pieces<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Preston Fire & Rescue recently attend
a fire on a 57ft Stephen Goldsborough boat – No 3 Gulliver – moored near lock 7
on the Lancaster Canal. Having tackled the blaze, however, the drama didn’t
stop there as Stephanie Horton, Managing Director, River Canal Rescue explains:</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“The craft was completely gutted so in
order to contain the debris, it was put in lock 7 of the canal. Unfortunately, due to the amount of water it
had taken on, it sank blocking the pathway of boats booked for passage on the
Ribble link. Twelve boats were diverted
to nearby Preston marina, leaving them with potentially ruined holidays.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“Mindful we had a race against time,
within two hours our engineers and a local contractor, Steve Altham - who
undertook the environmental clean-up - were on site, had raised the boat and
contained the spillage. The following
day, the vessel was secured onto lock moorings and the lock was cleared,
allowing the Canal & River Trust to wave through the backlog of boats
before the tides changed and access to the link was no longer available.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">RCR then worked with the CRT and
Environment Agency to co-ordinate the vessel’s removal, which due to its
potential environmental impact on the waterways had to be lifted from the lock,
posing location and access issues. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Steph continues: “We waited until the tide
changed and the Ribble link was no longer in use, then craned it onto a low
loader. Further investigations revealed
an electrical fire in the engine room - the owners were lucky to escape without
injury.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">As RCR is an approved repairer for the
boat’s insurer – Navigators & General – the claim was dealt with speedily
leaving owners Keith and Jennie Riley to reflect on the experience. “Although this was an awful experience, it
showed us the good side of human nature,” commented Keith. “We’ve been well looked after by all the
people who had anything to do with us, including the fire service, lock
keepers, Red Cross, RCR and our insurers.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">The couple plan to continue cruising the
waterways as soon as they’ve found a replacement boat. </span><o:p></o:p></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">To find out more about River Canal Rescue
visit </span><span style="color: blue; font-size: 11.0pt;"><a href="http://www.rivercanalrescue.co.uk/">www.rivercanalrescue.co.uk</a></span><o:p></o:p></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-54001906608044655342014-09-26T14:05:00.006+01:002014-09-26T14:05:44.787+01:00RCR – the good Samaritan <div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">River Canal Rescue recently came to the
aid of a boat owner undertaking a triple heart bypass whose 45ft narrow boat
Rosalie sunk three times on the Lancaster Canal. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Managing Director, Stephanie Horton,
explains: The first sinking in April was due to a rust hole in the water
tank. Having duly raised the craft we
inspected it, made it secure and moored it on the Lancaster Canal near bridge
35. As this was not an insurable claim,
the owner was advised the craft needed to be lifted out of the water for
repairs and he would be liable for the bill.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“Unbeknown to us, the owner had been ill and
was unable to pay the lift out costs for the vessel. Two months later, in June, it slid away from
its moorings and sank again, whilst the owner was in hospital. This meant that when the Canal & River
Trust tried to contact him, advising it was obstructing the pathway and removal
costs would be around £4k, they didn’t get any reply.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“The CRT has an obligation to clear the
waterways and keep them safe for other users, so the vessel was raised once
more. The contractor advised it had a hole in the hull and would need to be
lifted out. Sadly, before further action
could be taken, it sunk a third time, blocking navigation again.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“We contacted the owner’s carer and upon
learning of his predicament, realised he could not arrange the raising, lifting
out, transportation or disposal of the vessel, nor meet any of the costs
incurred to date. Having alerted the
CRT to the situation and with the owner’s permission, we raised and transported
the vessel to a local scrap merchant, absorbing the costs ourselves.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">“Next step was to discuss with CRT the
‘writing off’ of their raising costs, due to the owner’s situation. This was agreed and we’re now waiting for a
scrap valuation. As these were
extenuating circumstances we’re happy to absorb the costs involved and delighted
the CRT was able to do the same.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Ends</span><o:p></o:p></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<br /></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-31177725716490247292014-09-26T14:05:00.002+01:002014-09-26T14:05:08.891+01:00Warm weather prompts record number of rescues<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;">The recent warm weather
has prompted high numbers of boating enthusiasts to take to the water,
resulting in a record-breaking season for rescues, reports River Canal Rescue.</span></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;">During June and July the
breakdown and assistance firm undertook an average of 140 rescues per week, 17%
higher than its 2013 equivalent average of 122. Weekly call-outs for
these periods peaked at 190 this year and xxx last year. </span><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;">RCR Managing Director,
Stephanie Horton, comments: “The heat wave certainly encouraged people to take
to the water earlier in the season and in many cases, they and their boats have
not been out for a while and appear to be over-looking the basic checks. </span><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;">“A small amount of
preparation, such as; ensuring batteries are in a good condition, having a fuel
service and checking the condition of cables could make the difference between
making an unscheduled stop and carefree cruising.”</span><o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;">To find
out more about River Canal Rescue visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif"; font-size: 11.0pt;">www.rivercanalrescue.co.uk</span></a><o:p></o:p></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-18349108277736925292014-09-26T14:03:00.002+01:002014-09-26T14:03:55.949+01:00Grounding warning from River Canal Rescue<br /><div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">River Canal Rescue is urging boat owners
to take care to avoid grounding. Over
the summer the breakdown and emergency assistance firm has attended an average
of two call outs per week, instead of the usual one a month. Craft on the River Thames and The Fens appear
particularly at risk.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Managing Director, Stephanie Horton, comments:
“The heat wave in June and July affected the water levels, creating a peak of
call-outs at the end of July. To reduce
the risk of grounding, keep to the deeper channels, do not cut corners and only
travel where there is adequate water.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">To find out more about River Canal Rescue
visit </span><span style="color: blue; font-size: 11.0pt;"><a href="http://www.rivercanalrescue.co.uk/">www.rivercanalrescue.co.uk</a></span><o:p></o:p></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;"> </span><o:p></o:p></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-61679523049025589392014-09-26T14:02:00.004+01:002014-09-26T14:06:31.556+01:00Key Diesels offers cash for parts<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Diesel injection specialist Key Diesels is
offering marine businesses money for old injectors, pumps or pipes. It’s pledging up to £150 per injection pump,
£10 per injector and even offering cash for non-serviceable items which can be
used for spares.</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">The firm already has the largest range of
stock held by a single supplier – carrying over 1000 parts for diesel injection
engines - and recently purchased all the Lister and Petter Fuel Systems from
Marine Engine Services and stock items for BMC engines from Calcutt
Marine. </span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Managing Director Stephanie Horton,
however, says additional parts are always welcome: “A number of fuel systems are no longer in
production so it’s important to build up a surplus of stock for marine
businesses. Those forgotten Beta, Vetus, Isuzu, Volvo or other parts could
generate extra income with very little effort.”</span><o:p></o:p></div>
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Key Diesels has already had a positive
response from contractors and its website – </span><span style="color: blue; font-size: 11.0pt;"><a href="http://www.keydiesels.co.uk/">www.keydiesels.co.uk</a></span><span style="font-size: 11pt;"> is being updated with stock items added
on a daily basis. Businesses keen to
swap their parts for cash can call 01283 537958 or email </span><span style="color: blue; font-size: 11.0pt;"><a href="mailto:enquiries@keydiesels.co.uk">enquiries@keydiesels.co.uk</a></span><o:p></o:p></div>
<br />
<div class="MsoNormal" style="line-height: 13.0pt; margin-bottom: 10.0pt;">
<span style="font-size: 11pt;">Breakdown and emergency assistance firm
River Canal Rescue acquired Key Diesels earlier this year. To find out more
about River Canal Rescue visit </span><span style="color: blue; font-size: 11.0pt;"><a href="http://www.rivercanalrescue.co.uk/">www.rivercanalrescue.co.uk</a></span><span style="font-size: 11pt;"> </span><o:p></o:p></div>
</div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-66933634554402130872014-06-09T14:03:00.003+01:002014-06-09T14:55:30.410+01:00Diesel Bug warning from River Canal Rescue<div class="MsoNormal">
<span style="font-family: Calibri, sans-serif;">Breakdown and
assistance firm, River Canal Rescue, reports an unprecedented number
of call-outs across the country last week due to fuel contamination caused
by water and diesel bug (an enzyme or bacteria that grows from water
in the fuel). Diesel bug is usually prevalent after winter or
Easter, but it appears to be causing problems later in the year. </span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi05mKixoCoV5lsNSMPvjsrg8VTnkQZYMeoy-j2YZLnlaJCqm6Zk3aSRvdWDWq8HdRkK3DpFx5LXkdbs0i1RS1TAY6POEPVeZqUfQPBsfQ7x5IGvF5tN6et9cVRLV-gI1lnDVL35FVz6fs/s1600/135_3551.JPG" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi05mKixoCoV5lsNSMPvjsrg8VTnkQZYMeoy-j2YZLnlaJCqm6Zk3aSRvdWDWq8HdRkK3DpFx5LXkdbs0i1RS1TAY6POEPVeZqUfQPBsfQ7x5IGvF5tN6et9cVRLV-gI1lnDVL35FVz6fs/s1600/135_3551.JPG" height="133" width="200" /></a></div>
<div class="MsoNormal">
<span style="font-family: "Calibri","sans-serif";">Out of 83
call outs last week, nine were fuel related whereas the week before RCR
attended 95 call-outs with no contamination issues. In a bid to combat the
problem, RCR is offering a <b>free</b> 100ml bottle of Marine 16 fuel treatment to<b>
any boater</b> who calls and requests a bottle on 01785 785680 during June. </span></div>
<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitKeQhflRFUNTBwOJSYCivgpuFSglZl4nls9luYuxNPopgyEOZ2plnNHSxycd7cjvevziHeg034LapzK4Yuah7CS22h9teapap1uNLoHAGOadTFvsNpGPpjDRoS6jlHwgXD6He4XauNqE/s1600/PinkDiesel.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitKeQhflRFUNTBwOJSYCivgpuFSglZl4nls9luYuxNPopgyEOZ2plnNHSxycd7cjvevziHeg034LapzK4Yuah7CS22h9teapap1uNLoHAGOadTFvsNpGPpjDRoS6jlHwgXD6He4XauNqE/s1600/PinkDiesel.jpg" height="200" width="150" /></a></div>
<div class="MsoNormal">
<span style="font-family: "Calibri","sans-serif";"><br /></span></div>
<div class="MsoNormal">
<br /></div>
<br />
<div class="MsoNormal">
<span style="font-family: "Calibri","sans-serif";">Managing
Director Stephanie Horton, comments; "Many of the diesel bug problems
appear to be after people have filled their vessel, so it could
be a fuel supply issue. We're keen to help people where we can which is
why we're not putting a limit on the amount of Marine 16 we offer - it's free
to boaters, usually retails at approx £5 and will treat a
full fuel tank, the only cost is the cost of postage." </span><br />
<span style="font-family: "Calibri","sans-serif";"><br /></span>
<span style="font-family: "Calibri","sans-serif";"><br /></span>
<br />
<br />
<span style="font-family: Verdana, sans-serif; font-size: x-small;">Please note that if you are using another treatment we advise you to continue using this and not mix treatments. </span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgoEQaXfxCGCirbN78xXWrhPQKd1uQyBIOkKftAKmZEFOZV_Y_ZzoxDvs3n-7Kkxgce-ph3WNuCfdZIHotkThp-yuKyw5TH0puGBvsqA0QMQhyphenhyphenK0A5d0vXXQPbhyphenhyphendvd228YbsWhx4hwwqc/s1600/marine16treatment500ml.PNG" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgoEQaXfxCGCirbN78xXWrhPQKd1uQyBIOkKftAKmZEFOZV_Y_ZzoxDvs3n-7Kkxgce-ph3WNuCfdZIHotkThp-yuKyw5TH0puGBvsqA0QMQhyphenhyphenK0A5d0vXXQPbhyphenhyphendvd228YbsWhx4hwwqc/s1600/marine16treatment500ml.PNG" height="193" width="200" /></a></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-72238809036781008112014-06-04T09:59:00.001+01:002014-06-04T09:59:30.262+01:00River Canal Rescue offers ‘New Marine Finance’ option<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">River
Canal Rescue and its Canal Contracting department have entered into an
agreement with finance provider, Hitachi, giving boaters access to quick and
easy finance options.</span><span style="font-family: Calibri, sans-serif;"> </span><span style="font-family: Calibri, sans-serif;">The new facility
will enable people to undertake boat improvements and engine replacement or
emergency repairs when needed.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
borrowing limit is £25,000 which can be repaid over an agreed time of up to 12
years and a number of options, such as ‘Buy Now Pay Later’ and ‘Interest Free*’
periods are available. Interest rates
are as a little as 7.9%** depending on the amount borrowed and payback period.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">RCR
Managing Director, Stephanie Horton, comments: “If something goes wrong it’s
not always easy to immediately get hold of the cash you need to put things
right, particularly as very few loan providers lend money for boat maintenance and the process can be long winded.
Within two weeks of making this finance option available, five people
successfully applied, allowing them to spread their costs and ease the
financial pressure.” </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">She
concludes: “Loan quotes can be provided within minutes and applications emailed
to users to complete online with an immediate response. If you don’t have email or internet access,
then paper applications can be provided too.”</span></div>
<br />
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">To
find out more or get a quote, call the Canal Contracting team on 01785
785685. Plans are underway to make this
facility available online. <span style="color: red;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Example</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">*Buy
Now Pay Later and Interest Free options = up to 12 months. If cleared within the period then no interest
charged. Otherwise APR 19.9%.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">**
Monthly repayments for a £7000 loan over three years at 7.9% APR =
£218.17. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
</div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">£218.17
x 36 months = £7854.12.</span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-1118882298881801582014-05-30T10:25:00.000+01:002014-05-30T10:25:28.959+01:00River Canal Rescue launches Incident Care<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">In
response to the increasing number of insurance related call-outs it is
receiving, River Canal Rescue has launched a new Incident Care Service which
helps boat owners manage their claims and recover costs* following an
emergency.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
Service is run by RCR’s Canal Contracting team who take control of the
insurance claim. They get the boat out
of danger and to a location where it can be worked on, identify the nearest
facilities, provide a diagnostic engineer, arrange estimates for repairs,
liaise with insurers and contractors, source and deliver claims forms and
explain ‘next steps’ and how the claim will progress. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">In
2013, the breakdown and emergency assistance firm was asked to help progress
claims and liaise with insurers in 73%** of insurance call-outs, prompting RCR
Managing Director, Stephanie Horton, to create the Service. Since January this year, 86%** of insurance call-outs
have been handled by the Incident Care team. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Stephanie
comments: “Whilst insurers, in the main, are very good at progressing claims
quickly, there’s still a fair bit of legwork often needed to get the claim to
the stage where it can move ahead. Getting
the boat to safety and sourcing insurance information and repairers/contractors
can be tiresome for people, particularly at what can be an emotional and
stressful time, so we do it for them.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">“By
taking control of the situation we not only calm frayed nerves but reduce
damage costs and speed up claims’ resolution, which claimants and insurers both
appreciate.”</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
service costs £50 which is usually added to the claim, however Stephanie
reminds that call centre staff are
always available to advise free of charge, what to do next if there’s been an
accident or the vessel is in danger, sunk, vandalised or had a fire, and offer
assistance in getting back on track.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Call
01785 248793 out of hours or 01785 785685 to go direct though to the canal
contracting team during office hours - lines are open 24/7, 365 days a
year. To find out more about River Canal
Rescue visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif";">www.rivercanalrescue.co.uk</span></a></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Ends</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<b><span style="font-family: "Calibri","sans-serif";">Notes to Editors<o:p></o:p></span></b></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">*Subject
to policy terms and conditions. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">**Based
on 117 insurance-related call-outs received from Jan 2013 to Dec 2013, 85
call-outs used ‘Incident Care’, 32 did not.
85 as a % of 117 = 72.6%. Jan –
April 2014 51 insurance-related call-outs, 44 used ‘Incident Care’, 7 did
not. 44 as a % of 51 = 86.2%. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<b><i><span style="font-family: "Calibri","sans-serif";">Case
Studies<o:p></o:p></span></i></b></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Owner
of a new 60ft wide beam 'Skylark' got caught in a lock on the Leeds and
Liverpool canal and damaged rudder and skeg.
Required lift out for towing and repair – there were no dry docks
available within a 30mil radius and a crane was arranged at a boat yard 10
miles away. <span style="color: red;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Owner
of 57ft narrow boat hit something underwater on the Bridgewater Canal and
damaged the prop and stern tube, urgently requiring dry docking. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Owner
with a 30ft cruiser on
the Bridgewater Canal – suffered problems with outdrive and required dry
docking for repairs. <span style="color: red;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Owner of a 35ft cruiser on the river Wey,
smashed window, heavy rain caused boat to nearly sink. Engineer on site next
day, boarded window and pumped vessel out.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Owner of 45ft narrow boat stuck in reeds near
weir on the River Avon, rudder snapped off, rescued from location, arranged
temporary rudder and recovered vessel to local boat yard.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Owner of a 40ft narrow boat on the Trent
& Mersey canal reported boat sinking, arranged rescue team to attend and
pump out boat and first aid – minimal damage<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Owner of 60ft Narrow boat on River Nene,
blown into the reeds and then grounded when trying to turn. Rescue team on hand within 8 hrs, boat
recovered, safely refloated and cruised to safe location.<o:p></o:p></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-60770274672365681042014-04-22T11:58:00.000+01:002014-04-25T09:54:04.460+01:00Unreserved Apology to Mrs Pollard<div class="MsoNormal">
<span style="color: #1f497d; font-family: Calibri, sans-serif;"><span style="font-size: 11pt;">Recently RCR was asked to provide photos for a </span><span style="font-size: 15px;">television</span><span style="font-size: 11pt;"> series which illustrated the dangers boaters faced in locks. Due to a confusion over programme deadlines, we failed to consult
with the owners and gain approval for their use prior to them being
broadcast. This lead to photos of Miss Pollard's vessel being shown
without her permission. We are very committed to our customers and
are concerned when our actions impact upon them. River Canal
Rescue would therefore like to apologise to Miss Pollard for any
distress the broadcast of her photo caused her and to redress the
situation we have agreed to make a donation to the RNLI at her request.</span></span></div>
<div class="MsoNormal">
<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<br />
<div class="MsoNormal">
<span style="color: #1f497d; font-family: "Calibri","sans-serif"; font-size: 11.0pt;">In line with our policy to never allow the use of photos by
third parties without the owners' prior consent, we would like to reassure
other members that we will ensure their agreement is sought prior to any other
images being used for publicity by third parties. As we failed in the instance, this
is the reason for a public apology.<o:p></o:p></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-77193591475629821802014-04-01T19:29:00.003+01:002014-04-01T19:29:18.093+01:00River Canal Rescue acquires Key Diesels<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Stafford-based
inland waterway breakdown and emergency assistance firm River Canal Rescue has
acquired Burton-on-Trent diesel injection system specialist Key Diesels.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">River
Canal Rescue is recognised as the ‘fourth emergency service’ for UK boaters and
provides customers with replacement parts cover meeting the costs of specified
parts and labour following an unforeseen breakdown. Key Diesels is one of the UK’s top repairers
and distributors of injection pumps, lift pumps and fuel pipes, and an
authorised distributor of Delphi components.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
acquisition of 20 year-old Key Diesels illustrates how River Canal Rescue
continues to go from strength to strength; the firm’s staff tally is now 27
(having grown from five in 14 years), it has a thriving apprenticeship
programme and recently employed three new engineers and two apprentices. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Managing
Director, Stephanie Horton, says the merging of the two firms is a ‘great strategic
fit’. She comments; “By bringing the two
firms together, we can address the issues faced by people across the country
when diesel systems fail. For example,
there’s no price consistency - they differ from £300 to £700 for a BMC
injection pump dependent upon location - and if a repaired or refurbished part
fails, although it’s covered under a warranty, the labour costs to remove and
refit another one, are not. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">“As
the engine (which these parts support) charges the boat’s batteries and so
supplies the power, a fast turnaround is crucial. A typical wait for repaired or new parts is
five to 10 days which is too long for a boat to be left without power. We can now control these issues and deliver a
more cost-effective service for our customers.”</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">This
single solution approach of stocking and supplying all common marine parts with
consistent pricing and a speedy turnaround also meets the needs of marinas and
contractors who have pledged to use River Canal Rescue and its new subsidiary
for their diesel system requirements.
And with expertise and the parts now so easily accessible, River Canal
Rescue is currently training all of its engineers in this area.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Four
Key Diesel staff; head engineer Hugh Hudson, mechanic Steve Humphreys and apprentices Dave Moore and
Shannon Andrea will be based at the existing office in Burton-on-Trent. River Canal Rescue remains at its Stafford
offices.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">To
find out more about River Canal Rescue visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif";">www.rivercanalrescue.co.uk</span></a><span style="font-family: "Calibri","sans-serif";"> </span></div>
<br />
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Ends</span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-13250858291934009712014-04-01T19:28:00.001+01:002014-04-02T21:01:03.874+01:00River Canal Rescue flood update<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">As river levels recede after their
unprecedented rises, breakdown and assistance firm River Canal Rescue continues
to be kept busy retrieving sunken, grounded and partially submerged
vessels. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">From January 1 to the end of March,
emergency assistance teams helped 43 boat owners on a number of canal and
rivers across the UK, including the; Thames, Wey, Kennet & Avon, Leeds
& Liverpool, Grand Union, Nene and<span style="color: red;"> </span>Gloucester
& Sharpness. These types of rescues would usually be around 20 for
the winter period.<o:p></o:p></span></div>
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<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";"><br /></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">The highest number of call-outs,
49%, was for help refloating sunken vessels.
Next came calls to release grounded boats (25%) which were displaced by
high water levels and typically dumped elsewhere<span style="color: #1f497d;"> </span>when
river levels subsided. “Unfortunately,”
says RCR Managing Director, Stephanie Horton, “some were washed downstream and
submerged or damaged.”<o:p></o:p></span></div>
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<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";"><br /></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Requests for pump-outs to stabilise
listing craft accounted for 21% of call-outs.
Stephanie continues: “All call-outs are time critical but in these
cases, a swift response can help minimise damage and save a boat from some of
the worst effects of the floods.”<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">She concludes: “Displaced boats
wedged in new and often dangerous locations, craft crashed into bridges (in one
case resulting in a sinking), ones overwhelmed with water and vessels in need
of refloats were commonplace. In many cases it’s waiting for that optimum
time to undertake the rescue and the earlier we are made aware of stranded
boats the easier it is to choose the right time to attempt a rescue. Whilst this weather event has stretched our
teams, we’ve never lost a boat yet and don’t intend to do so now.” <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">To find out more about River Canal
Rescue visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif";">www.rivercanalrescue.co.uk</span></a><span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">
or phone 01785 785680. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<b><span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Case studies
include<o:p></o:p></span></b></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Queen of Hearts 70ft Narrow boat
sunk at Abingdon<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">28ft Cruiser on river Wey damaged
and sunk following a tree fall<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">57ft narrow boat broke mooring in
high winds and came to rest against bridge on the Gloucester & Sharpness,
and quickly sank due to the water and wind<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">57ft wide beam near Sonning, partial
beach and partially sunk<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Three cruisers stranded on bank in
Staines in February, another three in March<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">50ft narrow boat partially grounded
and partially submerged with the extra challenge of being under a wide beam
neighbour<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">70ft narrow boat stranded on the
bank<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Cruiser stuck in a tree on Thames<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Four cruisers on the Thames in
Staines/Windsor area – submerged and refloated<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Cruiser washed down river and found
in Sunbury upside down – on refloat only half of the boat left<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Cruiser at Beal Park and three
narrow boats at Reading saved from sinking<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Grounded narrow boat on river Nene<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Partially sunken narrow boat on
Trent & Mersey<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif"; mso-fareast-font-family: "Times New Roman";">Cruiser on Leeds & Liverpool
sunk <o:p></o:p></span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-68594710481144714562014-03-21T13:05:00.004+00:002014-03-21T13:05:38.539+00:00Changes to qualifying criteria for 2014 RCR Cruising Challenge trophy <div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">Intrepid travelers keen to win the 2014 River Canal Rescue Cruising Challenge trophy
(recognising the most enterprising non-continuous journey) can log journeys
undertaken since the last Inland Waterway Association Festival rather than wait
until the usual ‘beginning of year’ qualifying period.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">RCR
and the IWA have given entrants more time to log journeys to encourage greater
exploration of the UK waterway system, particularly useful as participants
receive additional points if they visit lesser-used waterways and reach distant
end-of-navigations and inland tidal sections.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">Anyone
attending the Saul Waterways Pageant (23-25 August) and submitting their log in
person, with or without boat, is eligible to enter. In the past, only those
turning up with their craft could apply.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">RCR
MD Stephanie Horton said: “In previous years the timescales have been limited,
making the more inaccessible parts of the system difficult to visit. By extending the qualifying period from last
year’s Festival to this new event, we’re providing entrants with greater
flexibility when it comes to route planning and we’re opening the competition
up to a wider audience.”</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
only restriction for the RCR Cruising Challenge Trophy is that no section of
canal or river may be counted more than once in the same direction in the same
calendar month. Entrants are required to
supply a full cruising log at the 2014 Waterways Pageant, showing miles and locks,
which must be supported with evidence (photographic or otherwise) of reaching
key destinations during the cruise.
Judges will consider the log presentation and the overall cruise
content, rather than the longest journey.</span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">The
qualifying period for the other two RCR-sponsored trophies; the Robert Aickman
Challenge (most enterprising journey) and AP Herbert (longest journey) remains
around eight weeks before the summer event and boat travel is required when
submitting logs. RCR will continue to
give away a year’s free gold, silver and bronze memberships to the three trophy
winners. </span></div>
<div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: "Calibri","sans-serif";">To
find out more, contact Awards organiser Paul Chilvers on 07774 164413.
Downloadable entry forms are available from the IWA website- </span><a href="http://www.waterways.org.uk/"><span style="font-family: "Calibri","sans-serif";">www.waterways.org.uk</span></a><span style="font-family: "Calibri","sans-serif";"> - and information on River Canal
Rescue is at </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif";">www.rivercanalrescue.co.uk</span></a><span style="font-family: "Calibri","sans-serif";"><o:p></o:p></span></div>
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Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.comtag:blogger.com,1999:blog-298609568209408439.post-75668631968821615332014-03-12T09:30:00.003+00:002014-03-12T09:30:49.115+00:00Seek assistance before moving grounded boats says River Canal Rescue <div class="MsoNormal" style="margin-bottom: 10.0pt;">
<span style="font-family: Calibri, sans-serif;">B</span><span style="font-family: Calibri, sans-serif;">oat owners keen to move displaced vessels which have been grounded as a result of the high water levels are being urged to seek assistance before attempting to move them. The advice comes from River Canal Rescue Managing Director Stephanie Horton who has found an increasing number of customers appear keen to take matters into their own hands.</span></div>
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<span style="font-family: "Calibri","sans-serif";">She
comments: “We recently had a call from the wife of one of our more elderly
customers pleading with us to stop her husband from wading into the river
Thames in order to try and free their 26ft cruiser which was listing severely
due to its moorings being flooded and the ropes left too tight. </span></div>
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<span style="font-family: "Calibri","sans-serif";">“Having
explained the importance of identifying the optimum time to undertake a rescue
attempt and the associated hazards, the customer relented and decided to wait
until one of our teams arrived on site to assess the situation. What started as
an assessment visit ended up as a rescue – which we did for free. Our customer still insisted on assisting us
though! He was so relieved his boat,
which would have sunk, was saved he gave the engineer his new waders. He only bought them in order to get to the
boat.” <o:p></o:p></span></div>
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<span style="font-family: "Calibri","sans-serif";">Stephanie
continues: “At the end of February, a boat owner jumped into the river Thames
at Abingdon and swam after his 60ft narrow boat after witnessing it breaking
its moorings. Luckily a lock keeper saw what was going on and rescued the
boat owner. By this time however, the owner injured his arm and had to go
to hospital. He called us before seeking treatment as although between
them they managed to secure the vessel, the boat had caught on something under
the water. When the engineer attended to
see why the propulsion failed he found the prop shaft had come away when it hit
something.”</span></div>
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<span style="font-family: "Calibri","sans-serif";">She
concludes: “It’s only natural to want to protect your boat and possessions but
sometimes it’s better to take a step back and consider the potential risk to
yourself and others who may have to rescue you. RCR is here to help in an
emergency; we have three teams and can be on site within hours if required ...
so make that call first.”</span></div>
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<span style="font-family: "Calibri","sans-serif";">To
find out more about River Canal Rescue visit </span><a href="http://www.rivercanalrescue.co.uk/"><span style="font-family: "Calibri","sans-serif";">www.rivercanalrescue.co.uk</span></a><span style="font-family: "Calibri","sans-serif";"> or phone 01785 785680. </span></div>
Stephaniehttp://www.blogger.com/profile/16518362080973538919noreply@blogger.com