River Canal Rescue, the organisation which provides National Breakdown and Recovery for boat owners on the UK inland waterways, has recently moved offices. The move wasn’t too arduous as the Staffordshire based company has only moved next door. But, as RCR’s MD, Stephanie Horton said, “the address is the same as we have moved next door to bigger offices to accommodate staff increases and business development, but have taken our address with us.” However not all of the new staff members will need the extra space.
Two of the newest members of the RCR team are Sean West and Ralph Kitts who will spend all of their time attending calls in their respective areas. Sean, who is based in Stourport is ideally placed to cover his Midlands and River Severn patch. A former welder, fisherman and fully qualified boat builder, he loves the fact that his new job gets him out and about and dealing directly with customers. As he puts it, “not only are the customers really grateful when you sort out the problems, but our bosses at RCR also take the time to thank us for the work we do.” He went on to say, “It’s not many bosses would do that.”
Another new face is that of Ralph Kitts who covers around London up to the Northampton area. Ralph has been involved in all aspects of boats since he was 10 years old, and over the last 20 years has been a marine engineer running his own business. With a background like that it’s not surprising that RCR were more than keen to take him on. Since joining the national rescue team Ralph has found the work enjoyable, as he describes it, “doing what I know.” So with Ralph and Sean joining it would seem that RCR have added two more highly experienced and knowledgeable individuals to the team.
If you want to find out more about River Canal Rescue go to www.rivercanalrescue.co.uk or contact RCR’s head office on 0870 2078021.
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Editors notes:
Images of the new office can be found at,
http://picasaweb.google.com/RivercanalRescue/RCRNewOffice?feat=directlink
Imsges of the new engineers can be found at,
http://picasaweb.google.com/RivercanalRescue/NewEngineers?feat=directlink
