Stafford-based inland waterway breakdown and emergency assistance firm River Canal Rescue has acquired Burton-on-Trent diesel injection system specialist Key Diesels.
River Canal Rescue is recognised as the ‘fourth emergency service’ for UK boaters and provides customers with replacement parts cover meeting the costs of specified parts and labour following an unforeseen breakdown. Key Diesels is one of the UK’s top repairers and distributors of injection pumps, lift pumps and fuel pipes, and an authorised distributor of Delphi components.
The acquisition of 20 year-old Key Diesels illustrates how River Canal Rescue continues to go from strength to strength; the firm’s staff tally is now 27 (having grown from five in 14 years), it has a thriving apprenticeship programme and recently employed three new engineers and two apprentices.
Managing Director, Stephanie Horton, says the merging of the two firms is a ‘great strategic fit’. She comments; “By bringing the two firms together, we can address the issues faced by people across the country when diesel systems fail. For example, there’s no price consistency - they differ from £300 to £700 for a BMC injection pump dependent upon location - and if a repaired or refurbished part fails, although it’s covered under a warranty, the labour costs to remove and refit another one, are not.
“As the engine (which these parts support) charges the boat’s batteries and so supplies the power, a fast turnaround is crucial. A typical wait for repaired or new parts is five to 10 days which is too long for a boat to be left without power. We can now control these issues and deliver a more cost-effective service for our customers.”
This single solution approach of stocking and supplying all common marine parts with consistent pricing and a speedy turnaround also meets the needs of marinas and contractors who have pledged to use River Canal Rescue and its new subsidiary for their diesel system requirements. And with expertise and the parts now so easily accessible, River Canal Rescue is currently training all of its engineers in this area.
Four Key Diesel staff; head engineer Hugh Hudson, mechanic Steve Humphreys and apprentices Dave Moore and Shannon Andrea will be based at the existing office in Burton-on-Trent. River Canal Rescue remains at its Stafford offices.
To find out more about River Canal Rescue visit www.rivercanalrescue.co.uk