RCR Responds to River Nene emergency

River Canal Rescue were recently called to help in the rescue of a sunken narrowboat on River Nene. RCR undertook the rescue after extensive discussions with the environment agency, surveyors and contractors for the crane lift, and a team of divers. With all parties having visited the site and looked at the number of scenarios and complications the best course of action was decided upon. 

This particular rescue had many complications that meant that only a few options were viable partly because the river bank had been eroded and the road was no longer stable. This ruled out use of a crane. In addition divers and bags could not be used due to the flow of water and where the boat is wedged. Although the rescue could have been delayed until the water receded it was felt that due to the boats position, and the impact this would have on the bank and local flooding, it was felt that if the opportunity arose to rescue the boat that it should be undertaken as quickly as possible 

The water levels had to be reduced and the boat emptied in order to inspect, and if necessary repair the suspected hull damage before the boat could be re-floated. EA reduced the water levels, by closing the upstream sluices and opening the Ditchford sluice. Two 4 inch pumps were employed which emptied the boat within 45 minutes, but each time the water level was dropped, to allow the back of the boat to be completely emptied, boats moored nearby demanded that the rescue be stopped to allow the water levels to be increased due to risks to their own boats.

The boat was emptied four separate times and was inches from success, but hampered by un-forecast torrential rain which caused the water levels to increase rapidly and, due to localised flooding upstream the rescue had to be halted. In addition, the cold and physical stress of the work involved had left all staff at risk of hyperthermia.

Another rescue attempt was made when the weather forecast was for blue skies and the river levels started to recede. All parties were confident of an opportunity to complete the complicated salvage operation.

EA had made it very clear that due to the erosion of the bank, and the problem it had created in managing the flood levels both upstream and downstream, that one way or another the operation had to be completed over the weekend.

All parties involved were put on standby from Friday though to Sunday to ensure should the weather turn they were available at short notice to attend site.  EA worked closely with RCR to ensure that the obstacles faced on the previous attempt would not hamper the salvage operations. Additional mooring posts were installed and all boats moored in the local vicinity were asked to relocate, and given notice of the intensions to reduce water levels. EA worked to reduce levels in the section and manage the flow throughout Northamptonshire prior to the attempt.

RCR’s rescue team were on site from 9am and after setting up their operations, and cordoning off their working area set to work pumping out the boat and clearing all of the debris, loose furniture and submerged obstacles from inside the boat.

The plan was to reduce water levels, to lessen the amount of water entering the vessel and holding the stern down.  During this operation the boat was pumped out, quickly reaching the floor levels pipes had to be inserted in to the bilges and eventually in to the engine compartment. 

If this attempt did not result in the vessel re-floating then it was over to plan B.  This involved employing the use of flotation bags, to assist in getting the stern to lift. However this in itself presented many challenges and therefore was not the first option.  

It has been anticipated that by 12.30 the boat would re-float if it was going to and at 12pm up she came, and as anticipated there was no hull breach evident. As agreed with EA the boat continued to be pumped out whilst river levels were increased, and the sluice gates closed to stop any flow of water. The boat was heavily listing due to sodden fixtures…all of which were on one side of the vessel. The engineers moved as many  ‘movable ‘ objects as possible to offset this and continue pumping until there was only a small amount of water left in the bilges.

With the help of EA staff and the very long ropes that had been used to secure the vessel throughout its ordeal the boat was hauled to the pontoon to moor. A temporary bilge pump was installed to keep the boat afloat, and the boat made secure. 

It is worth mentioning that RCR have a rescue team trained specifically for these events, and this is the first one that has ‘thwarted’ our efforts, but it was more the external effects than our own that hindered the success of the  rescue. On reviewing our rescues this year, RCR have saved 21 boats from total loss, from the river Trent to the River Thames & Avon, and the UK canal system…most costs are less than £2k for the rescue but on average are saving £50k + of boat. If RCR can get to a boat before it becomes totally submerged we can usually save it within hours, in this case the boat was already submerged and Health and Safety had to take priority as the damage was already done.

Breakdown Guide from Towergate Insurance Marine and River Canal Rescue.

Canal boat insurance provider, Towergate Insurance Marine, has joined forces with breakdown and recovery specialist, River Canal Rescue, to produce a Guide listing the five most common causes of emergency call-outs and how to avoid them.

Available online at www.towergateinsurance.co.uk (click on boat, then boat tips) and www.rivercanalrescue.co.uk (click on tips and advice), the Guide has been written in a bid to reduce the increasing number of people requiring rescue support. 

From January to September this year, River Canal Rescue responded to 3000 call-outs, yet for the whole of 2010 it made 1900 rescue visits.

Last year, the top five call-outs were; fuel issues and contamination 25%, batteries and electrical malfunctions 23%, breaking cables 12%, over-heating/cooling system breakdown 10% and gearbox/drive plate failures 7%.  These were closely followed by; problems with alternators 6%, fan belts 5%, propellers 4%, starters 4% and couplings 4%*.

As well as breakdown advice, the Guide offers general preventative maintenance and tool box contents tips, discusses how to solve problems before calling out a third-party and gives a word of warning about bio-diesel.

Towergate Insurance Marine Managing Director, Nigel Mills, comments: “Over a nine month period, it appears call-outs have shot up by 57%, so in line with our ethos to provide more than just insurance, we thought canal boat owners would find this Guide to be a useful reference tool.”

River Canal Rescue Managing Director, Stephanie Horton agrees: “Many callouts can be avoided by regular servicing/maintenance and learning about your engine.  This Guide will act as a prompt; encouraging owners to develop routines that will really help to keep unnecessary costs to a minimum and ensure a holiday or break is not spoiled by an ill-timed breakdown."

Canal boat owners taking out a Fresh Waters policy with Towergate Insurance Marine can either purchase River Canal Rescue support at a discounted rate or opt for a higher level of policy cover and receive it automatically.

For further breakdown information visit either of the websites and for insurance advice call 0800 515629 or 01743 284664.

Notorious submerged wall catches another boater out on the River Trent

Sunday morning (21st Nov) a 57ft narrow boat and its crew left Torksey lock to travel to Newark, however shortly after leaving Torksey, disaster struck and the crew found the engine lacked power. As a result they were not making headway but luckily a fellow boat managed to tow them to the pontoons at Dunham Br. After taking a break they decided to carry on and, having passed under the A57 bridge, they headed to a tight ‘s’ bend in the river. The boat navigated the first right hand bend successfully but as they reached the second bend they lost drive again and suddenly found themselves grounded.

They were in relatively deep water and there were no signs of an obstruction but try as they might they were wedged tightly and could not escape…. It was at this point that the engine cut out and they could not re start it. As time went by they realised that the tide was going out leaving them even more stranded on the unknown obstacle. The captain contacted BW [British Waterways] who, after some discussion, agreed to send out a tug to assist them. Unfortunately with the tide going out it was not going to be easy and with the tide only due to turn at 8pm could have been a long and dangerous wait.

The captain then contacted RCR (the AA of waterways) to see if they could send an engineer out to get the engine running. RCR received a call at approximately 11.30am, and although they offer a Join on The Spot membership this option was not available because the boat was inaccessible. RCR have a fully trained rescue team trained by the RLNI to undertake water rescues; as in the past they have had to rescue a number of boats in precarious situations on the river Trent.

The captain was offered the option of the rescue team attending, and the potential scenarios that might occur, including possible capsizing of the vessel and the need to get the captain and crew off the vessel whist the engineers attended to the engine.

Working on a river is dangerous and combining this with freeing a vessel as the tide rises can put lives and boats at risk. RCR dispatched their rescue team of three personnel (K.Horton, P.Barnet, & T.Forman) to undertaken the rescue of the boat. They were equipped with a small rib, to get to the vessel, and essential safety equipment to ensure minimal risk to personnel.

The tide was dropping rapidly so the aim was to get a rescue boat in the water as soon as possible so that the engineers could get aboard the narrowboat and assess the situation. The engineers arrived on site at 1.30pm.

Having attended three previous rescues in this particular location the engineers were confident that the obstacle that had grounded the vessel would be a stone wall which extends in to the Trent on the bend. The wall is present to reduce bank corrosion but, as it is unmarked it presents a serious obstacle if a boater decides to cut a corner. The engineers launched the vessel at Dunham Bridge and set off to locate the stranded vessel.

When the engineers arrived at the vessel it was clear that there would be no possibility of towing the boat off the wall and although there was no immanent danger to the crew the decision was taken to get them off the vessel to ensure their safely and allow the engineers to work on the engine without any distractions. The BW tug arrived on the scene at approx 2.15pm, but with no possibility of pulling the boat without damage they moored up at the pontoons and waited to see if they were needed once the tide started to rise.

The engineers worked for 4 hours to get the engine running, removing several litres of water from the fuel tank, and fitting a new fuel pump which had also failed. The fuel tank was treated with Marine 16 additive to remove any additional water and also kill any diesel bug that might be developing. Finally at 6pm the engine was successfully started. Unfortunately with the boat completely stranded the only thing everyone could do was wait for the tide to turn at 8pm.

At approximate 8.30pm the decision was taken to use the BW tug to pull the boat free rather than waiting for the tide to rise high enough to re-float. The BW crew executed this with obvious experience and once free of the wall the engine was fired up and the boat turned and cruised up to the pontoons to be reunited with its owners. The engineers loaded up the rescue boat and finally headed home after a job well done.

IWA Launches New Tailored Boat Insurance Scheme With Built in Breakdown Membership

The Inland Waterways Association (IWA) has teamed up with both Navigators & General and River Canal Rescue to enable an insurance facility that it believes is unique to the market, with the added benefit that every policy taken out and subsequently renewed helps IWA, and so helps our charitable work for the waterways.

Our tailored inland waterway insurance policies cover loss and damage to your vessel, protect against legal claims, pay out for injury and damage caused to other property and provide the additional security of inclusive breakdown membership.

Key policy features

The policy incorporates many features that are unique including:

• Membership to River Canal Rescue breakdown (which can be upgraded at additional cost)   

• Dedicated insurance cover for owners who permanently live aboard their boats (Additional cost) - Personal public liability

• Marina benefits

• Medical expenses cover

• £3 million pounds third party cover

Speaking on behalf of IWA, Neil Edwards, chief executive, said:

“IWA currently arranges insurance for over 170 of IWA’s corporate members, including most waterways societies and trusts, many boat clubs, community boat groups, navigation authorities, educational, industrial archaeological, waterways leisure and heritage bodies, museums and a wide range of other non-profit making organisations.  This is something that IWA has done as a non-profit making service for over 35 years, and has helped save many thousands of pounds from waterways insurance bills.  IWA’s experience in insurance matters led us to believe that something advantageous could be put in place for private boat owners too.  We believe that our partnership with Navigators & General, a leading pleasure craft insurer, and with River Canal Rescue, the foremost boat breakdown organisation, makes this scheme a market-leading proposition, and one which provides additional financial benefit to IWA that will allow it to further its charitable work for the waterways.”

For more information please go to: http://www.waterways.org.uk/support_us/boat_insurance

Frost Damage

The freezing temperatures in December and January may be gone, but are not forgotten by Insurers Navigators & General as steady numbers of claims are coming in for damage caused by split or fractured pipes. Together with River Canal Rescue (RCR) the following advice is offered to owners. The number of notifications is already alarmingly high this early in the season, and it could be an indication of worse to come as owners start to return to inspect their boats since the thaw.

Whist seeming basic, the effects of a split or fractured pipe can be catastrophic on a boat leading to complete or partial flooding over a gradual period. If the pipe in question relates to a cold or hot water system on the boat the consequences will not be as severe as a raw freshwater cooling system, especially with metal pipes.

A split and leak here will almost certainly lead to flooding and possible sinking if not spotted. It also may not be covered by insurers as claims for frost damage is not covered by all companies, and gradual incursion of water is a common exclusion.

If frost damage is covered insurance polices normally insist that "machinery is winterised according to manufacturers recommendations" If not available than the advice of a qualified engineer should be sought, but taking no precautions is just asking for trouble.

For heating systems and fresh water tanks these should be drained and where possible taps left in an open position to allow for expansion. Just like cars any "closed loop" cooling system needs to have antifreeze added and replaced (per manufacturers guidelines) Not only will this minimise the risk of splits or fractures associated with freezing water, but it will also improve the cooling efficiency and minimise corrosion risk to the engine. Where raw water (drawn from the river) cooling systems are in place these should be properly drained down by briefly running the engine when out of the water to ensure the system is empty.

If afloat, Trevor Forman from RCR recommends “The quickest and simplest solution is to 'shut off' the inlet valve (seacock) and then drain as much water from the system as possible leaving a drain plug open or hose drain disconnected. Although this will not empty the system completely it will allow for expansion should the water freeze and therefore reduce the risk of ruptured pipes.

If there are any tight bends which are accessible it is also worth insulating as this is where fluid will collect even after draining. It is very important that you or anyone else

Midnight Boat Rescue on the River Trent.

The following is a report on the dramatic rescue of a stranded boat. The rescue was not easy but was successfully concluded as can be seen below.

Late on Friday 21st Jan a 57ft narrowboat and its crew left Torksey lock to travel to Newark using the river Trent which, although swollen, was navigable. The crew hoped to make it to their destination before dark however, approximately 45 mins in to the journey, and having passed under the A57 bridge, they headed to a tight 's' bend in the river. They navigated the first right hand bend successfully but as they reach the second bend they lost drive and suddenly found themselves grounded.

They were in relatively deep water and there were no signs of an obstruction but try as they might they were wedged tightly and could not escape…. as time went by they realised that the tide was going out leaving them even more stranded.  As the river dropped it revealed a submerged wall to be the unknown obstacle.

With no road access or mooring locations for miles they contacted the emergency services who dispatched Lincolnshire & Nottinghamshire fire brigades. When they arrived on site the decision was taken to remove the crew from the boat and get them to safety. British Waterways was then contacted to see if they could assist in getting to the vessel before the next high tide at 1am in order to refloat it.

Unfortunately BW were unable to put together the required team, and suggested that RCR (the AA of waterways) was called in. RCR received a call at approximately 8.30pm, and although the boater was not a member, and this is not an event covered by their membership, they mobilised a crew to attend.

Working at night on a river in flood and combining this with a rising high tide encompasses many dangers and the decision was taken to dispatch three personnel (K.Horton, P.Barnet, & T.Forman) to undertake the rescue of the boat in a 4 x 4 Landover to ensure they could get to the isolated location.

The tide was due to start running at 10.30 and the aim was to get a rescue boat in the water before this so that the engineers could get aboard the narrow boat and assess the situation.

Having used satellite images to identify exactly where the boat was located and the off road tracks that led to it, they headed though North Clifton to the river, and launched the rescue boat. The Land Rover picked up the dirt track and began to follow the river aiming to meet at the boats remote location. Unfortunately the fire rescue vehicles and a combination of heavy rain resulted in a very poor driving conditions and the engineers finished the journey on foot.

The boat had been equipped with blue flashing beacons to warn of its presence by the fire brigade and was easily located. Once the engineers arrived at the boat, and secured it with ropes, they checked the engine was running smoothly and then with the tide starting to rise they began the delicate task of releasing the boat from the wall, with the guide ropes ready should the tide try to twist or roll the boat.

At approximate 11.30 the engineer called to say the boat was free and had been successfully turned around and was cruising up to the floating pontoon at Durham Bridge (A57). The engineer was on this and was to pick up the crew from the St Johns Ambulance van where they were being cared for after their ordeal.

By 11.50 the crew were finally reunited with there vessel and the engineers loaded up the rescue boat and finally headed home after a job well done.

News updates.

You may have noticed that we've added two new news items to this blog covering the new project with Adverc and the increased levels of interest in our maintenance courses (if you've not seen them look below this post). But we would also like to hear from you the customer if you have an interesting story or recent incident that others might like to hear about.

It's easy to let us know about these, all you need to do is visit the testimonials page of our website which you can access from here.

We look forward to hearing from you.

A testimonial by a tested member!

In late May we received a call, or should we say 'calls' from a very unlucky member who, over the next few days, had a number of problems - all of which we were able to help out with. The following report is by Jean Jones which we hope you will find interesting.

==================================================

My name is Jean Jones and I would like to submit the following testimonial:

We joined RCR hoping we would never have to call them, but better safe than sorry!

Two days into our holiday the fan belt broke, we called [RCR] and Stephanie sent Shaun to our rescue. It turned out to be caused by a seized alternator, after 'popping off' to get the new part it was quickly and efficiently installed.

Off we go again, next day the second belt snapped, this time the water pump had seized, again Stephanie sent Shaun and again he replaced the item quickly and efficiently.

We could not believe how friendly and efficient the whole organisation could be. Have the RAC/AA ever offered to bring you supplies when on a call out or to let your family know you have broken down?

Off we go again.

Botterham staircase lock...when my husband went to the upper lock to release the water, the fender caught on something and the boat was in danger of sinking. Trying to get free a six inch hole was ripped in the fuel tank and 30 gallons of fuel disappeared down the canal.

Other boaters helped us to pull the boat out of the lock and I again called Stephanie (by this time on first name terms) She told me not to worry. She organised everything, called the British Waterway team, the Environmental Health and sent Shaun to help us. Everyone was fantastic.

We thought our holiday was over, but Shaun would not let that happen. He climbed into the canal (up to his armpits) syphoned off the remaining 20 galls of fuel into jerry cans brought by BW, sealed the hole with a bed pillow in a black bag (you could say he went the extra

fathom to help us). After this he placed the jerrycan under our floor boards and rigged up the engine so we could drive the boat.

Stephanie organized Industrial Boats in Brewood to crane the boat out and weld a patch. (Not just a quick patch but a really professional job, they even 'blacked' the area)

On the last part of the journey to the boat yard the engine started surging, we thought 'oh no, not more trouble'. The boatyard fitter could not come for 24hours. We were worried by this time that we would not get back to our moorings in time to get to work. Stephanie said

'don't worry we will take you back by car if necessary'.

RCR to the rescue again Jay came out to replace the fuel feed diverted by Shaun, cleared all the filters and we sailed home with no more problems.

We can not praise RCR, Stephanie, Shaun and Jay enough.

Thank You, Thank you.

Jean Jones

RCR on a mission!

River Canal Rescue, the organisation which provides National Breakdown and Recovery for boat owners on the UK inland waterways, today revealed that it has embarked on a mission. Their aim is to increase the boating communities awareness of water safety and boating maintenance issues on the UK waterways.

A recent Marine Accident Investigation Branch (MAIB) review, which looked at incidents and issues faced by organisations like the RYA and the RLNI, revealed that the general lack of awareness about water safety needed to be addressed urgently. The RNLI also reported that the number of preventable incidents, where poor maintenance and mechanical breakdown resulted in a 'rescue' situation, were increasing, thus putting added strain on an important emergency resource.

Through their network of engineers RCR will be launching a program of practical demonstrations and presentations to highlight some of these important issues. All across the UK their engineers will give presentations on lifesaving safety information, essential boat maintenance tips and provide guidance on the best tools to carry aboard. This network of engineers has also been expanded with the addition of a number of new young faces to the team. Being aware of the lack of training opportunities for youngsters to obtain qualifications in the marine industry, RCR embarked on a training program which includes two years at college and four with a senior engineer, proving it’s not just Sir Alan Sugar who’s looking for an apprentice!

The information provided to course attendees is also available in note format and a special feature will be available each month on the RCR web site. Stephanie Horton, managing Director of RCR said recently "Ignorance is no excuse, lives are being put at risk and RCR is doing everything in its power to increase awareness and ease the pressure on such an essential emergency service".

To book a talk, receive a free information booklet or find out more please contact RCR head office on 0870 2078021.

Harral Brokerage Services and River Canal Rescue - a major new collaboration

As a result of a major new collaboration, Harral Brokerage Service and River Canal Rescue are now working together with the aim to provide safe and comfortable cruising.

These two major names in the boating world have gone into partnership to ensure that the top quality boats, sold at Harral brokerages, are covered by RCR Bronze memberships. As a result this will ensure boaters, who make a purchase from Harral Brokerages, not only receive a high quality boat to sail away, but also have peace of mind should anything unexpected occur. In addition people who choose to sell their boat with Harral Brokerages will not only receive a professional, friendly service, but also an extra selling point for their vessel.

With RCR membership, gone will be the days when things like a fouled propeller will stop you in your tracks. Instead of waiting around trying to find someone who can help, then having to pay call out fees, hourly rates and travel time, you will make one free phone call. All arrangements will be made for you and there will be no call out charges, hourly or travel rates. River Canal Rescue’s aim is to be at all breakdowns within three hours. In 96% of cases they are able to get you moving within two hours. If a problem turns out to be terminal they are able to organise for a registered contractor to take on the work. In the event of the vessel needing to be recovered they will arrange for you to be towed to the nearest safe haven within two hours.

With a beautiful boat from Harral Brokerage Services, the gorgeous scenery of our British waterways and the peace of mind knowing you and your boat are in good hands, how can you go wrong?

For more information please contact Lauren McCabe, Marketing Coordinator on 0871 200 8021 or email lauren@rivercanalrescue.co.uk